How far back do you go?
This depends on a number of factors such as where your Ancestors lived, their names and what type of project we're undertaking. You can almost certainly expect to see records going back to the early 1800s and many projects go back to the 1700s with some as far back as the 1400s.
What areas do you cover?
I research Ancestors who lived in England, Scotland, Wales, Ireland, USA, Australia and some areas of Europe.
What are your prices based on?
All prices are based on the time it takes to conduct research, produce the material and cost to print.
Do I need to pay a deposit?
All projects require a 20% non-refundable deposit paid via Bank Transfer. Remaining fees are due in full once the project is print-ready. We'll negotiate a date that suits you and payment plans can be set up.
When do I pay the rest?
When the project is print-ready. Typically this is 3-8 weeks after you place your order, a date will be agreed before research begins.
Delivery to a UK mainland address of your choice via 2nd Class Signed For post is included in the price of every project. VAT is also included.
What do you need from me to get started?
To get started, I'll need a few details like full names, dates and places of birth. Some people have lots of information and some people have nothing at all. I request you sen me the information you do have via Email, attaching any documents you might have. We can also talk over the phone or if you're local, meet in person. Whatever is easiest for you :)
Do you need birth certificates etc?
If you have birth, marriage, death certificates – that's great. Electronic copies (photos are fine) can be emailed to me at firstname.lastname@example.org
Can you use research I've already done?
Yes. Certainly. I often use existing research people have done, check it then 'build around'. Sometimes this is a case of sharing a tree via Ancestry and sometimes people bring me boxes of papers they've collated over many years. I always enjoy untangling everything then setting about creating something unique - often with little extras you might not have picked up on.
More questions? You can contact me via the Chat facility at the bottom of your screen, or go to Contact